Solar Sailing VI
FAQ
We always prefer human interaction as we want to answer all your questions thoroughly. Below is a list of frequently asked questions, but if you prefer to speak to one of our charter experts, please call (340) 203-2893.
What type of vessel am I chartering from Solar Sailing VI?
When is the best time to go?
How do I plan an itinerary?
Can I bring my own food?
Do you travel to the British Virgin Island’s (BVI’s)?
What additional costs can I expect?
What are the methods of payment?
Credit Card
How do I get to my boat?
There are multiple airport taxis/shuttles that can bring you to Crown Point Marine, which is a short distance from the airport.
Do I have to tip the captain/crew, and if so what's the normal amount?
Gratuity is purely voluntary; If you had an exceptional experience it's customary to tip 8%-12% of the total charter amount before you leave the boat on the last day. The captain can accept venmo, zelle, and/or cash.
What happens in the case of an emergency?
The captain and crew will immediately call the emergency services and follow the emergency protocols. Our crew is trained in First Aid procedures.
Is there a minimum charter duration?
The standard charter goes from Sunday- Saturday.
Can I take pets on board?
Sorry, no pets.
What shall I pack?
- Bathing suits/SPF shirts
- Cover up/shorts
- Sunglasses
- Water shoes/flip flops
- A good hat
- Non-aerosol reef-safe sunscreen
- Insects are seldom a problem, but it’s a good idea to bring repellent
- Phone/chargers/camera
- Music/playlists so we can dance!
What medical care will I need?
What is the cancellation policy?
Client Cancellation: Once the charter is reserved and the deposit has been received, it is considered non-refundable under the following terms.
Cancellation more than ninety (90) days before the charter: A full refund will be given without penalty
Cancellation ninety (90) to sixty-one (61) days prior to charter: A $300 administration fee will be deducted from the deposit monies. All remaining funds will be held on account and applied to a new charter within twenty-four (24) months
Cancellation sixty (60) to thirty-one (31) days prior to charter: A $300 administration fee will be deducted from the deposit monies. There will be a penalty of 50% of the total charter fee, and a 50% refund to the original form of payment OR all funds paid (minus administration fee) can be held on account and applied to a new charter within twenty-four (24) months
Cancellation notice within thirty (30) days prior to charter: A $300 administration fee will be deducted from the deposit monies. The full charter fee is forfeited. As a courtesy, 50% of the total charter fee can be held on account and applied to a new charter within twenty-four (24) months